What is shadow IT? The tools your team built because it had to
A critical process one person runs from a personal spreadsheet. Correctly, most days.
Rescue and migration
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A one-line change should not take three weeks
When a small change to an internal tool takes weeks, the cause is usually architecture: coupled queries, scattered logic, and no shared data model.
The tool was free to build. Maintaining it is not.
Why internal tools built in-house get hard to change, and the design choices that keep them cheap to maintain.
Your workaround has workarounds: when temporary fixes become infrastructure
The spreadsheet that was temporary four years ago, and the other ways workarounds harden into systems the business depends on.