Last updated: September 2025
Stackdrop (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, share, and safeguard your data when you use our website or services. It also outlines your rights under global data protection laws, including the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the CPRA (CCPA), and other applicable privacy laws.
Information We Collect
We may collect the following categories of data:
Personal Information: Name, email address, account details, billing and payment information, and other details you provide during registration, purchases, or support interactions.
Usage Data: How you interact with our services, including pages viewed, features used, links clicked, and activity logs.
Technical Data: IP address, browser type, device identifiers, operating system, and cookie data.
Voluntary Information: Any additional information you choose to provide (for example, when contacting us).
How We Use Your Information
We process personal data for the following purposes:
To provide and operate our services.
To respond to inquiries, support requests, and feedback.
To process payments and fulfill transactions.
To personalize user experience and content.
To improve functionality, performance, and security.
To comply with legal and regulatory requirements.
To send you service updates, administrative messages, and if you opt in, marketing communications.
Legal Basis for Processing (GDPR/UK GDPR)
If you are located in the EEA or UK, we rely on:
Contractual Necessity: To provide services you request.
Consent: For optional uses such as marketing emails or non-essential cookies.
Legal Obligation: Where required by law.
Legitimate Interests: For business operations such as analytics and fraud prevention, provided your rights are not overridden.
How We Share Information
We do not sell your personal information. We may share it with:
Service Providers and Partners: Hosting providers, analytics vendors, payment processors, communication tools, and other trusted third parties who support our operations.
Legal and Regulatory Authorities: When required by applicable law, regulation, or legal process.
Business Transfers: In connection with mergers, acquisitions, restructuring, or asset sales.
Cookies and Tracking Technologies
We use cookies and similar technologies such as pixels, tags, and local storage to enhance your experience.
Types of Cookies
Strictly Necessary Cookies: Enable core functionality such as login, account management, and security.
Performance and Analytics Cookies: Collect information on how visitors use the website, for example through Google Analytics.
Functional Cookies: Remember choices such as language, region, or preferences.
Advertising and Targeting Cookies: Deliver relevant ads and measure their effectiveness, only if consent is given.
Third-Party Cookies
Some cookies are placed by third-party service providers. These are subject to their own privacy policies.
Your Choices
Manage or block cookies through your browser settings.
Adjust preferences using our cookie banner or consent tool.
Disabling cookies may affect website functionality.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Once no longer needed, we securely delete or anonymize data.
International Data Transfers
If you access our services from outside [Insert Country], your information may be transferred to and processed in countries that may not have the same data protection standards. Where required, we use Standard Contractual Clauses (SCCs) or other approved safeguards to ensure an adequate level of protection.
Security
We use administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure.
Your Rights
GDPR/UK GDPR (EEA and UK users)
You have the right to:
Access, correct, or delete your personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent where processing is based on consent.
Lodge a complaint with a supervisory authority.
U.S. Residents (including California, Colorado, Connecticut, Utah, Virginia)
You may have the right to:
Know what categories of personal information we collect and how it is used and disclosed.
Access the specific pieces of personal data we hold about you.
Delete personal information, subject to legal exceptions.
Correct inaccurate personal data.
Opt Out of the sale or sharing of personal information (we do not sell personal data).
Limit use of sensitive personal information, where applicable.
Non-Discrimination for exercising these rights.
We will respond to verified requests within 30 days, extendable under GDPR by an additional 60 days where necessary.
Children’s Privacy
Our services are not directed to children under 13, or the minimum legal age in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that a child has provided data, we will delete it.
Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted here with the updated date. If changes are material, we will provide additional notice such as via email or an on-site banner.
Contact Us
If you have questions or wish to exercise your rights, contact us at:
Email: hello@stackdrop.co
Address: Troon 26, Athina 118 51